Brand Representative - Briarwood, Hollister

A&F Stores, Inc.; Meridian Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Brand Affiliate program

Training and development

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find items, and maintain a welcoming, well‑presented environment in our Meridian Charter Township location.

Responsibilities include assisting on the sales floor, handling purchases with a friendly checkout, and supporting online order tasks to create a seamless omni‑channel experience. A focus on inclusivity and reliability is essential.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers in finding products.
• Support replenishment and maintain a clean, visually appealing sales floor.
• Process purchases, returns, and exchanges at the cash wrap with a positive attitude.
• Support online orders and omni‑channel tasks like in‑store pickup and ship‑from‑store.

Skills

Customer service

Merchandising

Cash handling

Multi‑category product knowledge

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.