Brand Representative - Briarwood, Hollister

Abercrombie & Fitch Spain, SL; Ann Arbor (MI); Presencial; USD 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global team recognition

Descripción de la vacante

Abercrombie & Fitch Co. is seeking Brand Representatives to bring a welcoming store experience to life. You will assist customers, help them discover products, and maintain a polished sales floor that reflects our brand.

The role involves engaging guests, processing purchases, and supporting online orders to ensure a seamless omni-channel experience. You’ll join a team committed to presenting our latest styles with care and fostering an inclusive environment.

Formación

• Experience delivering warm, welcoming customer service in a retail setting.
• Ability to engage customers, answer questions and offer product guidance across categories.
• Professional communication and a help-oriented attitude.

Responsabilidades

• Provide warm, welcoming, and attentive service to customers; anticipate needs and offer styling guidance.
• Maintain a clean, organized sales floor and presentation standards through replenishment and display.Process purchases, returns, and exchanges accurately at the cash wrap.
• Support omni-channel tasks like Save the Sale orders, in-store pick-up, and ship-from-store orders.

Conocimientos

Customer service

Communication

Sales

Product knowledge

Herramientas

POS system

Cash wrap

Descripción del empleo

Job Description

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you!

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.