Brand Representative - Ala Moana Center, Hollister

Hollister Co; Honolulu (HI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to deliver a welcoming in-store experience, guide customers, and maintain a clean, organized shopping environment in our Honolulu store. You will help customers find items, support styling, and assist with checkouts and returns.

This role emphasizes strong customer service, reliability, and teamwork in a dynamic retail setting. Benefits include merchandise discounts, flexible schedules, and opportunities for career advancement across the

Qualifications

• Experience delivering friendly, helpful customer service in a retail setting.
• Strong communication skills and a positive, welcoming demeanor.
• Ability to multitask and stay organized in a fast-paced store.

Responsibilities

• Provide warm, attentive service to customers and assist with finding products.
• Support product replenishment and maintain a clean, visually appealing sales floor.
• Process purchases, returns, and exchanges at the cash wrap.
• Support omni-channel orders including in-store pickup and ship-from-store.

Skills

Customer service

Sales skills

Attention to detail

Job description

Job Description:Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.What You’ll Do:Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.What it TakesAbility to create a welcoming and inclusive customer experience.Comfort working in a dynamic environment, balancing customer engagement and operational tasks.Strong organizational skills and attention to detail.Reliability and commitment to consistent attendance.What You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!Merchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUCompany DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFThe starting rate for this position is $16.00 per hour. (i.e., the recruiting pay range for this position is $16.00-$16.00 per hour). The starting rate and range may be modified in the future.ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.