Brand Representative

Stand Out For Good, Inc.

Salem (VA)

On-site

USD 26,000 - 36,000

Full time

14 days+

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Job summary

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon giving back and making a difference in the world. The Brand Representative role provides a world-class shopping experience while contributing to store profitability.

Qualifications

Provide world-class guest service and build lasting customer connections.
Meet and exceed personal sales goals and identify upsell opportunities.
Develop product knowledge to effectively present features and benefits.
Maintain store standards and cleanliness to create an appealing shopping environment.
Respect safety policies and assist with merchandise organization.
Must be 18 years or older and able to work nights and weekends.

Responsibilities

Welcome every guest with a smile, determine needs, and offer styling recommendations.
Achieve personal sales goals and identify opportunities to upsell or cross-sell.
Collaborate with the team to reach sales targets and uphold store standards.
Maintain knowledge of merchandise, features, pricing, and promotions.
Ensure shelves and displays are stocked, organized, and visually appealing.
Keep the store clean, neat, and well-maintained.
Process transactions accurately using the POS system.
Assist with inventory tasks including receiving shipments and stock counts.
Adhere to company policies and safety procedures.
Process returns and exchanges while ensuring guest satisfaction.

Skills

Customer service

Sales

Communication

Teamwork

Product knowledge

Job description

206 - Rockingham Park - Salem, NH

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission

“Stand Out. For Good”. Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Role Overview

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest’s shopping experience and increase sales.
Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.
Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.
Ensure shelves and displays are stocked, organized, and visually appealing.
Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.
Process transactions accurately and efficiently using a point-of-sale system.
Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
Adhere to company policies, procedures and guidelines, including safety protocols.
Process returns and exchanges according to company policy, always ensuring guest satisfaction.
Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.
Must be 18 years or older

_ *Must be available to work nights & weekends* _

Physical Requirements

This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.

Stand Out For Good, Inc.

is an equal opportunity employer and values diversity.

All employment decisions are decided on the basis of qualification, merit and business need.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune’s Best Companies to Work For! Recently, our team has received the following recognition: