Brand Production Manager

SupportFinity™; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

SupportFinity™ is looking for a Project Manager in New York with expertise in brand operations. This hybrid role focuses on managing the delivery of creative elements for new openings while coordinating with vendor and property teams.

The ideal candidate will have experience in creative project management, vendor management, and excellent communication skills. Hospitality experience is preferred for overseeing multi-property environments.

Qualifications

• Experience managing vendors and product specifications.
• Experience in creative project management preferred.
• Hospitality experience preferred for multi-property environments.

Responsibilities

• Manage brand studio work and project timelines.
• Document specifications and track orders for OSE.
• Coordinate day-to-day requests from property teams.

Skills

Vendor management

Creative project management

Excellent communication skills

Detail-oriented

Using project management tools

Tools

Asana

Job description

Reporting To: Sr. Dir. of Brand Operations

Location: New York, Hybrid

About Our Role

This role ensures the seamless execution and on-time delivery of branded and creative elements for all new openings and operating hotels by coordinating closely with our studio team, third party vendors, and property team members.

Essential Functions

• Project Manage Brand Studio Work: Coordinate intake, brief development, and project timelines for all brand studio initiatives; lead regular progress reviews to track deliverables and ensure branded assets are produced on time.
• Pre-Opening OSE & Product Ordering Management: Document specifications for all OSE, track orders and deliveries (working with an outside procurement agent), hand off specs to properties for ongoing orders, and manage budget reconciliation.
• Vendor Management: Monitor portfolio-wide specifications and work with preferred vendors to ensure reliable service and best pricing for our properties.
• Brand Connection Point for property teams: Coordinate day-to-day requests from property teams, maintain asset inventory for each property, and document standard concerns for review by Sr. Dir. of Brand Operations.

Qualifications

• Experience managing vendors, product specifications, or OS&E procurement, including coordinating pricing, lead times, and delivery schedules
• Experience in creative project management preferred
• Brand operations experience overseeing production print, merch, digital, email, product development preferred
• Comfort owning timelines and holding teams accountable with the ability to track multiple timelines, vendors, and deliverables across cross-functional teams.
• Excellent communication skills, detail-oriented and adaptable to different working styles.
• Hospitality experience preferred ideally supporting multi-property environments or new openings.
• Experience using project management tools is preferred (Asana experience is even better)

Company

Trailborn Hotels & Resorts