Brand Operations Manager

Shop Doen; California, Northern (MO, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid vacation & holidays

Healthcare (medical, vision, dental)

401(k) with company match

Hybrid work model

Creative, collaborative environment

Job summary

DÔEN is seeking a strategic, process-oriented Manager, Brand Operations to join our LA team. You will own the operational infrastructure of the Brand Team, from creative intake and campaign execution to go-to-market planning, ensuring on-time delivery and budget adherence.

In this role, you will partner with Content, Creative, Brand Marketing, Communications, Ecommerce, and stakeholders to scale processes, manage budgets, and drive campaigns and product launches with clear accountability.

Qualifications

• 6+ years of experience in brand operations, creative operations, or project management in fashion.
• Deep knowledge of the creative/marketing calendar process.
• Proficient with Asana project management tool.
• Exceptional organizational skills with ability to manage multiple projects.
• Thrive in a fast-paced environment with shifting priorities.
• Proactive, solution-oriented communicator and collaborative team player.

Responsibilities

• Build and evolve the brand operations infrastructure with repeatable workflows and SOPs.
• Lead weekly prioritization, briefing, and alignment meetings with stakeholders.

Skills

Asana

Organizational skills

Cross-functional collaboration

Proactive communication

Job description

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

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DÔEN is looking for a strategic, process-oriented Manager, Brand Operations to join our growing team in Los Angeles. The ideal candidate is a highly organized, detail-driven operator with a demonstrated ability to build and scale the processes, workflows, and systems that allow a creative team to function at its best.

The Manager, Brand Operations is a proactive and collaborative individual who thrives on bringing order to complexity and keeping cross-functional teams focused, aligned, and moving forward. Working in close partnership with Content, Creative, Brand Marketing, Communications, Ecommerce, and key stakeholders across the organization, they will own the operational infrastructure of the Brand Team, from creative intake and campaign execution to go-to-market planning and launch readiness, key project management and budget management, ensuring that every initiative is delivered on time, on budget, and to the highest standards.

Responsibilities:

• Build, own, and continuously evolve the brand operations infrastructure, creating repeatable workflows, templates, and standard operating procedures that dovetail with cross-functional workflows and allow the team to execute with consistency, clarity, and accountability at scale.
• Lead and facilitate weekly prioritization, briefing, creative review, and alignment meetings with relevant stakeholders, driving decisions, surfacing risks, and ensuring clear follow-up and follow-through on decisions, action items, and next steps to maintain momentum across the broader teams.
• Partner closely with the VP of Brand Marketing and Content team to translate brand and content strategy into the overall marketing calendar, supporting project leads in establishing clear deliverables, owners, and timelines and ensuring priorities remain aligned and on track.
• Partner closely with internal teams on quarterly strategic planning and go-to-market strategy, serving as the operational lead for product launches, seasonal campaigns, and key company initiatives from concept through execution.
• Work closely with the Content team to manage and track campaign shoots, including key timelines, deliverables, and budgets, ensuring shoots are executed on time and on budget.
• Partner with the Product team and relevant cross-functional partners to align the annual brand and marketing calendar with key product development and production milestones, including sample availability, campaign shoots, trim, label and tag design/production timelines, mailer dates, launches, and other key milestones.
• Act as the operational point person across the Brand team and with key cross-functional partners, maintaining visibility into all workstreams and ensuring priorities are clearly communicated and resourced.
• Project manage select complex, high-impact projects that drive the brand and business.
• Oversee and manage relationships with external partners, agencies, and freelancers, maintaining clear standards for communication, delivery, and quality.
• Lead and develop the brand operations discipline, fostering a culture of ownership, accountability, and continuous improvement.
• Provide ongoing feedback and recommendations on process performance, identifying opportunities to improve efficiency and scale the team's capacity.

Qualifications:

• 6+ years of experience in brand operations, creative operations, or project management. Experience in the fashion industry is a plus.
• Deep knowledge of the creative and marketing calendar process, with the ability to assess scope, resources, and timelines across a variety of project types.
• Proficient in the Asana project management tool.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent projects, b reaking initiatives into clear tasks, milestones, and deliverables.
• Ability to thrive in a fast-paced environment where deadlines, priorities, and initiatives can shift quickly.
• A proactive, solutions-oriented communicator who identifies inefficiencies and eliminates bottlenecks before they impact performance.
• A collaborative team player with a proven ability to build strong working relationships across creative, marketing, and operational functions.
• A high level of ownership, accountability, and initiative, with the drive to follow through from kickoff to completion.
• Passionate about working for an inclusive, values-driven brand.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods of sitting at a desk, typing, and working on a computer.
• Able to lift, move, push, and pull objects up to 25 lbs.
• Able to walk, sit, and stand for periods of time.
• Able to operate equipment such as computers, copy machines, and phones.
• Must be able to access various areas of a given location.

Total Rewards Package:

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment
• Healthcare, vision, and dental
• 401(k) with company match

*Compensation will be determined based on experience and other factors permitted by law.

* The hybrid model may be rescinded at any time due to business needs or the company’s discretion.