Brand-Experience Visual Merchandising Lead

Urban Outfitters

Spring (TX)

On-site

USD 30,000 - 42,000

Full time

2 days ago
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Benefits offered by this job

Medical
Dental
Vision
PTO
Employee discounts
Retirement savings

Job summary

URBN is seeking a Visual Merchandising Manager for the Spring, Texas store to lead display and merchandising, creating an inspiring customer experience in collaboration with store teams.

You will manage visual direction from planning to execution, recruit and develop department displays, and drive sales through strategic merchandising, store operations, and brand storytelling. This role requires flexibility to work nights, weekends, and holidays.

Qualifications

  • 3+ years store visual merchandising and leadership experience
  • Strong merchant skills and a history of delivering financial results
  • Experience with floor planning
  • Proven record of developing great talent
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

  • Brand Experience: Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
  • Delivers exceptional customer experiences that are engaging and personalized, yet efficient
  • Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment
  • Leadership + Team Management: Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth
  • Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
  • Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team
  • Visual + Business Operations: Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
  • Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
  • Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
  • Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
  • Communication + Relationships: Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
  • Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
  • Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager

Job description

URBN is seeking a Visual Merchandising Manager for the Spring, Texas store to lead display and merchandising, creating an inspiring customer experience in collaboration with store teams.

You will manage visual direction from planning to execution, recruit and develop department displays, and drive sales through strategic merchandising, store operations, and brand storytelling. This role requires flexibility to work nights, weekends, and holidays.

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