Brand Experience Specialist — Flexible Schedule & Merch Discount

Abercrombie & Fitch Spain, SL; San Mateo (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebr 

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically in a welcoming environment.

You’ll assist customers in finding what they need, maintain an attractive store, and support omni-channel services including online orders and in-store pick-up. This role offers a flexible schedule, merchandise discounts, and career advancement within a global team.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Retail experience

Cash handling

Communication

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically in a welcoming environment.

You’ll assist customers in finding what they need, maintain an attractive store, and support omni-channel services including online orders and in-store pick-up. This role offers a flexible schedule, merchandise discounts, and career advancement within a global team.