Brand Experience Specialist | Flexible Schedule & Discount

Abercrombie & Fitch Spain, SL; Chicago Ridge (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate

Training and Development

Global Team Celebrates You

Job summary

Abercrombie & Fitch Spain, SL is seeking Brand Representatives to bring our store experience to life, engaging customers with care and authenticity. You will help customers find what they need and maintain a welcoming, well-presented store environment.

You will deliver warm service, support product replenishment, assist with checkout, and participate in omni-channel tasks such as in-store pickup and ship-from-store packaging. This role rewards reliability, inclusivity, and teamwork.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Spain, SL is seeking Brand Representatives to bring our store experience to life, engaging customers with care and authenticity. You will help customers find what they need and maintain a welcoming, well-presented store environment.

You will deliver warm service, support product replenishment, assist with checkout, and participate in omni-channel tasks such as in-store pickup and ship-from-store packaging. This role rewards reliability, inclusivity, and teamwork.