Brand Experience Specialist

Abercrombie & Fitch Co.; El Paso (TX); On-site; USD 16,531 - 20,664; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in El Paso to bring the store experience to life by engaging customers and representing the brand authentically. You will help customers find what they need, maintain a well‑presented store, and contribute to a welcoming environment.

The role emphasizes friendly service, product knowledge, and support across sales floor, cashier, and online order fulfillment activities to ensure a seamless shopping experience.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in El Paso to bring the store experience to life by engaging customers and representing the brand authentically. You will help customers find what they need, maintain a well‑presented store, and contribute to a welcoming environment.

The role emphasizes friendly service, product knowledge, and support across sales floor, cashier, and online order fulfillment activities to ensure a seamless shopping experience.