Brand Experience Sales Associate - Part Time

Hybrid Promotions LLC; Ontario (CA); On-site; USD 24,000 - 25,000; Part time

Job summary

Brixton LLC in Ontario Mills, California is seeking a part-time Sales Associate to deliver exceptional service and build lasting customer relationships. You will work 3 days per week, 4-8 hours per shift, including at least one weekend day, and you will assist with merchandising and POS transactions to ensure a smooth shopping experience.

The role emphasizes strong product knowledge, a positive attitude, and a commitment to Brixton’s brand values in a fast-paced retail environment.

Qualifications

• High school diploma or GED preferred.
• Must be at least 18 years of age.
• Preferably have previous retail and/or customer service experience.
• Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
• Energetic, positive and passionate about Brixton.
• Strong communication and time management skills.
• Proven ability to provide a superior customer experience and drive customer loyalty.

Responsibilities

• Consistently maintains 100% customer focus, delivering exceptional service with every interaction.
• Brings an optimistic presence to the team, fostering collaboration while building strong customer relationships that drive loyalty.
• Creates an inviting and inspiring store experience by modeling great customer service behavior and delivering personalized support.
• Contributes to a sense of pride and loyalty in the store through a positive attitude and commitment to brand values.
• Drives results by staying aware of and accountable to both individual and store goals.
• Ensures products are well-stocked, organized, and presented in an appealing and accessible way for customers.
• Maintains a clean, well-recovered, and customer-ready sales floor and back-of-house, in line with brand standards.
• Thrives in a fast-paced retail environment by offering creative solutions and tailored inspiration to meet customer needs.
• Demonstrates strong product knowledge, staying up to date on merchandise, promotions, and store policies to confidently answer customer questions.
• Provides thoughtful recommendations based on each customer’s preferences, needs, and style.
• Cultivates a warm and inviting atmosphere that reflects the store’s vision through authentic, approachable customer interactions.
• Operates the register with accuracy, including handling cash, processing credit cards, and supporting opening/closing procedures as needed.
• Assists with merchandise upkeep by straightening, restocking, dusting, and maintaining display areas, while contributing to visual merchandising and in-store displays.
• Locates requested items quickly and efficiently to enhance the customer shopping experience.
• Handles returns, exchanges, and refunds professionally, with a focus on timeliness and customer service.

Skills

Retail experience

Customer service

Communication

Time management

Age 18+

Education

High school diploma or GED

Job description

Brixton LLC in Ontario Mills, California is seeking a part-time Sales Associate to deliver exceptional service and build lasting customer relationships. You will work 3 days per week, 4-8 hours per shift, including at least one weekend day, and you will assist with merchandising and POS transactions to ensure a smooth shopping experience.

The role emphasizes strong product knowledge, a positive attitude, and a commitment to Brixton’s brand values in a fast-paced retail environment.