Brand Experience Associate - Retail & Omnichannel

Gap Inc.; Pasadena (CA); On-site; USD 1,929,000 - 2,480,000; Part time

Job summary

Gap Inc. in Pasadena, CA is seeking a Brand Associate to bring our brand to life for customers.

You will educate customers about products, offer outstanding service, and contribute to a seamless omnichannel experience across sales floor and fitting rooms. You’re a collaborative communicator who thrives in a fast-paced retail environment, willing to adapt to holiday, evening, overnight, and weekend shifts, and ready to help achieve store goals while maintaining a neat, organized workspace and

Qualifications

• Experience in retail or customer service environment.
• Strong communication and interpersonal skills.
• Able to learn and use store technology and POS systems.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Provide excellent customer service to drive loyalty and sales.
• Educate customers about loyalty programs and promotions.
• Engage with customers using suggestive selling techniques.
• Utilize omnichannel tools to enhance the shopping experience.
• Work toward personal and store goals through reliable performance.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Keep the work area neat, clean and organized.
• Handle customer interactions and returns professionally.
• Execute daily store operations efficiently.

Skills

Customer service

Communication

Sales skills

Flexibility

Teamwork

Job description

Gap Inc. in Pasadena, CA is seeking a Brand Associate to bring our brand to life for customers.

You will educate customers about products, offer outstanding service, and contribute to a seamless omnichannel experience across sales floor and fitting rooms. You’re a collaborative communicator who thrives in a fast-paced retail environment, willing to adapt to holiday, evening, overnight, and weekend shifts, and ready to help achieve store goals while maintaining a neat, organized workspace and