Brand Experience Associate — Omnichannel Retail

Banana Republic; Oak Brook (IL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

Employee stock purchase plan

401(k) plan with company matching

Medical, dental, vision and life insurance

Job summary

A leading clothing retailer in Oak Brook, Illinois, seeks a Brand Associate to engage with customers, enhance their shopping experience, and promote brand loyalty. The position requires strong communication skills, a passion for retail, and the ability to work flexibly, including evenings and weekends. The company offers competitive pay, a generous employee discount of 50% off regular-priced merchandise, and a range of benefits including paid time off and a 401(k) plan with company match.

Qualifications

• Good communicator with ability to interact with customers effectively.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver focused on continuous improvement.
• Flexible schedule availability including holidays and weekends.
• Able to utilize retail technology.
• Able to lift up to 30 lbs and maneuver around sales floor.

Responsibilities

• Treat all customers and employees with respect.
• Promote loyalty programs to customers.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal and store goals.
• Support various roles on the sales floor as required.
• Maintain a clean and organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Good communication

Customer-focused service

Retail passion

Problem solving

Flexibility

Retail technology use

Job description

A leading clothing retailer in Oak Brook, Illinois, seeks a Brand Associate to engage with customers, enhance their shopping experience, and promote brand loyalty. The position requires strong communication skills, a passion for retail, and the ability to work flexibly, including evenings and weekends. The company offers competitive pay, a generous employee discount of 50% off regular-priced merchandise, and a range of benefits including paid time off and a 401(k) plan with company match.