Brand Experience Associate — Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Gilroy (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the in-store experience to life in Gilroy, CA. You will greet customers, help them find outfits, and maintain a welcoming, well-presented store environment across categories.

In this role you’ll support sales floor upkeep, process purchases and returns, and assist with omni-channel orders. A flexible schedule, merchandise discount, and opportunities for career advancement are available in a global team that celebrates individuality.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized store environment.
• Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Support omni-channel orders, including in-store pickup and ship-from-store.

Skills

Welcoming customer experience

Customer engagement

Organizational skills

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the in-store experience to life in Gilroy, CA. You will greet customers, help them find outfits, and maintain a welcoming, well-presented store environment across categories.

In this role you’ll support sales floor upkeep, process purchases and returns, and assist with omni-channel orders. A flexible schedule, merchandise discount, and opportunities for career advancement are available in a global team that celebrates individuality.