Brand Experience Associate — Flexible Schedule & Discounts

Abercrombie & Fitch Spain, SL; Braintree (MA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to deliver a welcoming store experience, assist customers in finding what they need, and maintain a well-presented environment. You will engage customers warmly, provide styling guidance, and support product replenishment across categories.

The role emphasizes reliable attendance, strong organization, and a friendly, inclusive atmosphere. Competitive benefits and flexible scheduling accompany opportunities for career growth within the A&F

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to deliver a welcoming store experience, assist customers in finding what they need, and maintain a well-presented environment. You will engage customers warmly, provide styling guidance, and support product replenishment across categories.

The role emphasizes reliable attendance, strong organization, and a friendly, inclusive atmosphere. Competitive benefits and flexible scheduling accompany opportunities for career growth within the A&F