Brand Experience Associate - Flexible Schedule

Abercrombie & Fitch Spain, SL; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

YOU

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers with care and authenticity.

You will help guests find what they need and maintain an inviting store atmosphere. Responsibilities include welcoming customers, supporting product replenishment and merchandising, handling purchases and returns at the cash wrap, and facilitating online orders like in-store pickup and ship-from-store.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Online Orders: Support Save the Sale orders, in-store pick-up, and ship-from-store orders.

Skills

Customer service

Retail selling

Merchandising

Communication

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers with care and authenticity.

You will help guests find what they need and maintain an inviting store atmosphere. Responsibilities include welcoming customers, supporting product replenishment and merchandising, handling purchases and returns at the cash wrap, and facilitating online orders like in-store pickup and ship-from-store.