Brand Experience Associate — Flexible Schedule

Abercrombie & Fitch Spain, SL; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. promotes a welcoming in-store experience, helping customers find products and styling advice while maintaining a clean, visually consistent environment across departments.

The role supports omni-channel tasks, including online orders and in-store pick‑ups, ensuring a seamless customer journey. Ideal candidates are reliable, communicative, organized, and dedicated to consistent attendance in a dynamic retail setting.

Qualifications

• Ability to create welcoming and inclusive customer experience.
• Comfort in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, attentive service to all customers and offer product support and styling guidance.
• Support product replenishment and maintain a clean, organized sales environment with presentation standards.
• Process purchases, returns and exchanges accurately and with a friendly checkout experience.
• Assist with online orders including Save the Sale, In-Store Pick-Up, and ship-from-store packaging.

Skills

Customer service

Communication

Organization

Attendance reliability

Job description

Abercrombie & Fitch Co. promotes a welcoming in-store experience, helping customers find products and styling advice while maintaining a clean, visually consistent environment across departments.

The role supports omni-channel tasks, including online orders and in-store pick‑ups, ensuring a seamless customer journey. Ideal candidates are reliable, communicative, organized, and dedicated to consistent attendance in a dynamic retail setting.