Brand Experience Associate — Elevate Customer Journeys

Banana Republic; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

50% off regular-priced merchandise

Extensive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A leading retail brand in Wilkes-Barre is looking for a Brand Associate to engage with customers and provide exceptional service. The role involves promoting loyalty programs, supporting the sales floor, and enhancing customer experience. Ideal candidates should be excellent communicators, passionate about retail, and able to work a flexible schedule, including evenings and weekends. This position comes with competitive benefits, including merchandise discounts and a robust Paid Time Off plan.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider who helps deliver an exceptional experience.
• Able to utilize retail technology.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Promote loyalty by educating customers about loyalty programs.
• Support sales floor and maintain an organized work center.

Skills

Customer service

Communication

Problem-solving

Job description

A leading retail brand in Wilkes-Barre is looking for a Brand Associate to engage with customers and provide exceptional service. The role involves promoting loyalty programs, supporting the sales floor, and enhancing customer experience. Ideal candidates should be excellent communicators, passionate about retail, and able to work a flexible schedule, including evenings and weekends. This position comes with competitive benefits, including merchandise discounts and a robust Paid Time Off plan.