Brand Experience Associate

Abercrombie & Fitch Co.; Santa Monica (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Santa Monica, CA. The role focuses on enhancing customer experience by providing warm service and styling guidance. Responsibilities include maintaining store aesthetics, processing transactions effectively, and supporting online order fulfillment. The ideal candidate should enjoy customer interaction and create a welcoming atmosphere, embodying the brand's authentic representation.

Qualifications

• Enjoys connecting with customers and assisting them.
• Ability to maintain a well‑presented store environment.
• Skills in providing warm and attentive service.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.
• Support omni-channel experiences with online orders.

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Santa Monica, CA. The role focuses on enhancing customer experience by providing warm service and styling guidance. Responsibilities include maintaining store aesthetics, processing transactions effectively, and supporting online order fulfillment. The ideal candidate should enjoy customer interaction and create a welcoming atmosphere, embodying the brand's authentic representation.