Brand Education Coordinator

OUAI; Los Angeles (CA); Hybrid; USD 34,440 - 37,195; Full time

Benefits offered by this job

Medical + Dental + Vision

Unlimited PTO

25+ Paid Holidays

Matching 401k program

Quarterly OUAI Product Stipend

Employee Discounts

Flex Fridays

Job summary

A prestige beauty brand in Los Angeles is seeking a Brand Education Coordinator to support the creation and delivery of product education. This role involves organizing educational materials, managing product info, and coordinating logistics for training and marketing events. Candidates should have at least 1 year of relevant experience, be highly organized, and possess a passion for beauty. This position offers an hourly pay of $25.00 - $27.00 based on experience, along with various benefits including medical, unlimited PTO, and a hybrid work model.

Qualifications

• 1+ years of professional experience in a related role.
• Passionate about beauty and excited to grow within Brand Marketing and Education.

Responsibilities

• Organize and distribute education assets including education video links.
• Maintain and update the Master Product File including new SKUs.
• Place and track all samples, gratis, and replenishment orders through NetSuite.
• Support logistics, shipping, and event needs for education videos and training.

Skills

Highly organized with exceptional attention to detail

Natural multitasker comfortable balancing multiple deadlines

Proficient in Google Workspace and Outlook

Experience with Asana or NetSuite

Job description

Overview

OUAI is a prestige beauty and personal care brand founded by celebrity hairstylist, Jen Atkin. "OUAI" means "yes" in that casual Parisian way. The brand’s mission is "wherever you go, go all the OUAI" and its bold, playful spirit informs culture, marketing, and product. OUAI’s product categories range from hair care to body care, fragrances, personal care, and merch, reflecting a commitment to easy, effective, and enjoyable self-care. Since its launch, OUAI has built a strong omnichannel presence through direct-to-consumer channels, specialty beauty retailers, and global distribution partners. The brand continues to expand into new markets, deepen consumer loyalty, and scale its differentiated, high-margin business model internationally. OUAI is recognized for its straightforward approach to beauty, its distinctive fragrance profile, and its ability to meet consumer needs across multiple lifestyle-driven categories. The brand formulates without sulfates or parabens and maintains a commitment to high-quality, effective products. OUAI’s culture is shaped by its ethos — fun, purposeful, and approachable — and is anchored by five Culture Codes: We Aren’t Afraid to Go First; We Don’t Compete, We Collaborate; We Ask Questions to Find the Best Answers; We Keep It Real, in a OUAI That’s Kind; We Go All the OUAI With Work & Play.

Our flexible trust-based culture is rooted in respect, empathy, and compassion and is driven by employees who love doing great work and care deeply about the brand and each other. OUAI does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

What\'s it like to work here?

Join OUAI\'s Brand Marketing team as a Brand Education Coordinator. You\'ll support the creation and delivery of product education that brings OUAI\'s storytelling to life across retailers, partners, and internal teams. This role helps coordinate education materials, product information, and samples to ensure accuracy and consistency for launches, training, and marketing initiatives. Working cross-functionally with Brand, Creative, Retail, Sales, and Operations, and reporting to the Brand Education Manager, you\'ll help execute education programs and events that strengthen product knowledge and advance OUAI\'s education strategy.

Responsibilities

• Education & Product Launch Support: Organize and distribute education assets including education video links, product one-pagers, and product training guides.
• Ensure all materials reflect the most current product info, claims, visuals, and messaging.
• Master Product File (MPF) Coordination: Maintain and update the Master Product File, including new SKUs, discontinued SKUs, and ongoing changes.
• Track deadlines and support process improvements to keep the MPF organized, efficient, and easily accessible.
• Samples, Gratis, & Shipping Logistics: Place and track all samples, gratis, and replenishment orders through NetSuite.
• Oversee the Marketing gratis cabinet, including organization and product restocks.
• Prepare and ship samples for Education and Marketing needs from the LA HQ.
• Education Events & Training Support: Support logistics, shipping, and event needs, including attending on-set filming for education videos and providing on-site support for training and events as needed.
• Be able to speak about OUAI products when supporting training or events.
• Project Management & Team Systems: Track progress on Education deliverables and timelines across multiple launches; support meeting prep, notetaking, note organization, and overall team organization.

Requirements

• 1+ years of professional experience in a related role
• Passionate about beauty and excited to grow within Brand Marketing and Education
• Highly organized with exceptional attention to detail
• Natural multitasker comfortable balancing multiple deadlines and cross-functional partners
• Proficient in Google Workspace and Outlook; experience with Asana or NetSuite is a plus
• Based in the Los Angeles area and able to be in-office twice a week

Benefits

• Hourly Base Pay Range is $25.00 - 27.00 (based on experience) + potential for yearly bonus
• Medical + Dental + Vision
• Unlimited PTO
• 25+ Paid Holidays
• Matching 401k program
• Quarterly OUAI Product Stipend + Employee Discounts
• Flex Fridays
• Employee HSA and FSA
• Charity matching and education reimbursement
• Hybrid work reimbursement
• Move Your OUAI (Exercise Reimbursement)

Immigration sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that, in OUAI\'s sole discretion, require highly specialized backgrounds.