Brand Associate: Fashion Retail & Customer Experience

Old Navy; Sterling (IL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A popular retail brand in Sterling, Illinois, is seeking a Brand Associate to enhance customer experience and drive sales. Responsible for engaging with customers, promoting loyalty programs, and maintaining store organization, the ideal candidate should be an effective communicator passionate about retail. A flexible schedule and the ability to lift up to 30 lbs are necessary for this role, which offers competitive hourly pay and employee benefits including discounts and paid time off.

Qualifications

• Good communicator able to interact with customers and team effectively.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thriving in fast-paced environments.
• Problem solver focusing on continuous improvement.
• Agreeable to flexible schedules, including holidays and weekends.
• Capable of maneuvering around sales floor and lifting up to 30 lbs.

Responsibilities

• Engage customers to provide excellent service resulting in brand loyalty.
• Promote loyalty programs to educate customers.
• Drive sales through suggestive selling.
• Support the sales floor and organization of the workspace.
• Handle customer interactions and issues professionally.

Skills

Customer service

Effective communication

Problem-solving

Retail technology

Job description

A popular retail brand in Sterling, Illinois, is seeking a Brand Associate to enhance customer experience and drive sales. Responsible for engaging with customers, promoting loyalty programs, and maintaining store organization, the ideal candidate should be an effective communicator passionate about retail. A flexible schedule and the ability to lift up to 30 lbs are necessary for this role, which offers competitive hourly pay and employee benefits including discounts and paid time off.