Brand Assistant

FF Inc; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Growth opportunities

Training and coaching

Supportive team environment

Job summary

FF Inc in Baltimore, MD is seeking an energetic Brand Assistant to represent our brand during daily promotions, events, and in-person interactions. You will help strengthen brand visibility, engage customers, and present products clearly and professionally.

This role is ideal for someone who enjoys hands-on work and customer contact, with growth opportunities into Events Lead, Brand Supervisor, or Marketing roles.

Qualifications

• Friendly, outgoing and confident engaging with customers.
• Strong communication and interpersonal skills.
• Ability to multitask in fast-paced environments.
• Comfortable standing for extended periods and able to lift 15–30 lbs.
• Punctual, dependable and team-oriented.

Responsibilities

• Represent the brand with professionalism and enthusiasm.
• Engage with customers, answer questions, and share product information.
• Assist with setup, merchandising, signage, and event preparation.
• Maintain a clean, visually appealing presentation area.
• Encourage customer sign-ups, inquiries, or product demonstrations.
• Track engagement and share insights with management.
• Work with teammates to ensure brand standards are met.

Skills

Customer engagement

Communication

Sales

Event logistics

Organizational skills

Time management

Promotions

Brand activation

CRM tools

Microsoft Office

Tools

CRM tools

Microsoft Office

Job description

Location: Baltimore, MD

Employment Type: Full-Time

About The Position

We are looking for an energetic, customer-focused Brand Assistant to represent our company during daily promotions, events, and in-person interactions. In this role, you will help strengthen brand visibility, support customer engagement, and ensure our products or services are presented clearly and professionally. This is an excellent opportunity for someone who loves interacting with people, enjoys hands-on work, and wants to grow within marketing, events, or brand development.

Key Responsibilities

• Represent the brand with professionalism, accuracy, and enthusiasm
• Engage with customers, answer questions, and deliver clear product or service information
• Support daily activations, pop-ups, retail events, or community outreach locations
• Assist with setup, merchandising, signage placement, and event preparation
• Maintain a clean, organized, and visually appealing presentation area
• Encourage customer sign-ups, inquiries, or product demonstrations
• Collect customer feedback and share insights with management
• Track engagement metrics or basic reporting as needed
• Work with team members to ensure brand standards are consistently met

Qualifications

• Friendly, outgoing, and confident engaging with customers
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in fast-paced environments
• Comfortable standing for extended periods
• Punctual, dependable, and team-oriented
• Experience in retail, events, promotions, or customer service is helpful but not required
• Ability to lift 15-30 lbs for event materials if needed

What We Offer

• Competitive pay plus bonus potential
• Growth opportunities into Events Lead, Brand Supervisor, or Marketing roles
• Training and ongoing coaching
• Supportive team environment

Ideal Candidate

You’ll thrive in this role if you enjoy interacting with people, have a polished and positive presence, and take pride in representing a brand. This is a great fit for someone who enjoys variety, hands‑on work, and engaging with the public in a professional setting.

Skills: communications,communication,sales,lead generation,campaign performance monitoring,event logistics,organizational,organizational skills,reporting,customer,inventory tracking,live,marketing support,microsoft office,audience engagement,promotions,campaigns,promotional campaigns,logistics management,social media,sales conversion,customer engagement,marketing,event execution,brand activation,social media content creation,persuasion,organization,social media content,crm tools,time management,promotional,event coordination,activations,events