Brand Assistant

FF Inc; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Growth opportunities

Training and coaching

Supportive team environment

Job summary

FF Inc is seeking a Brand Assistant in Baltimore, MD to represent the brand at daily promotions and events, engaging customers and delivering clear product information while maintaining professional presentation.

You will support activations, merchandising, signage, and event prep, with opportunities to grow into lead roles in marketing or events. The role emphasizes hands-on work, teamwork, and a polished, positive presence.

Qualifications

• Friendly, outgoing and confident engaging with customers.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in fast-paced environments.
• Comfortable standing for extended periods.
• Punctual, dependable, and team-oriented.
• Experience in retail, events, promotions, or customer service is helpful but not required.
• Ability to lift 15–30 lbs for event materials if needed.

Responsibilities

• Represent the brand with professionalism, accuracy, and enthusiasm.
• Engage with customers, answer questions, and deliver clear product or service information.
• Support daily activations, pop-ups, retail events, or community outreach locations.
• Assist with setup, merchandising, signage placement, and event preparation.
• Maintain a clean, organized, and visually appealing presentation area.
• Encourage customer sign-ups, inquiries, or product demonstrations.
• Collect customer feedback and share insights with management.
• Track engagement metrics or basic reporting as needed.
• Work with team members to ensure brand standards are consistently met.

Skills

Friendly demeanor

Customer service

Communication skills

Multitasking

Stand for long periods

Punctual, dependable, team-oriented

Able to lift 15–30 lbs

Tools

CRM tools

Microsoft Office

Job description

Location: Baltimore, MD

Employment Type: Full-Time

About The Position

We are looking for an energetic, customer-focused Brand Assistant to represent our company during daily promotions, events, and in-person interactions. In this role, you will help strengthen brand visibility, support customer engagement, and ensure our products or services are presented clearly and professionally. This is an excellent opportunity for someone who loves interacting with people, enjoys hands‑on work, and wants to grow within marketing, events, or brand development.

Key Responsibilities

• Represent the brand with professionalism, accuracy, and enthusiasm
• Engage with customers, answer questions, and deliver clear product or service information
• Support daily activations, pop-ups, retail events, or community outreach locations
• Assist with setup, merchandising, signage placement, and event preparation
• Maintain a clean, organized, and visually appealing presentation area
• Encourage customer sign-ups, inquiries, or product demonstrations
• Collect customer feedback and share insights with management
• Track engagement metrics or basic reporting as needed
• Work with team members to ensure brand standards are consistently met

Qualifications

• Friendly, outgoing, and confident engaging with customers
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in fast-paced environments
• Comfortable standing for extended periods
• Punctual, dependable, and team-oriented
• Experience in retail, events, promotions, or customer service is helpful but not required
• Ability to lift 15–30 lbs for event materials if needed

What We Offer

• Competitive pay plus bonus potential
• Growth opportunities into Events Lead, Brand Supervisor, or Marketing roles
• Training and ongoing coaching
• Supportive team environment

Ideal Candidate

You’ll thrive in this role if you enjoy interacting with people, have a polished and positive presence, and take pride in representing a brand. This is a great fit for someone who enjoys variety, hands‑on work, and engaging with the public in a professional setting.

Skills: campaign performance monitoring,communications,social media,live,logistics management,customer,social media content creation,activations,event logistics,event execution,organization,lead generation,social media content,crm tools,audience engagement,microsoft office,sales,marketing,events,communication,marketing support,organizational,promotional campaigns,event coordination,sales conversion,promotional,reporting,customer engagement,promotions,brand activation,time management,inventory tracking,persuasion,campaigns,organizational skills