Brand Ambassador — Warm Customer Experience

Hollister Co; Jenks (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Jenks, OK to create a welcoming store environment and assist customers with styling across categories.

You will engage customers, support replenishment, and ensure a clean, organized sales floor while processing purchases and returns at the cash wrap. The role includes fulfilling Save the Sale orders, in-store pick-up, and ship-from-store packaging to deliver a seamless omni-channel experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and presentation standards.

Skills

Welcoming service

Customer engagement

Organizational skills

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Jenks, OK to create a welcoming store environment and assist customers with styling across categories.

You will engage customers, support replenishment, and ensure a clean, organized sales floor while processing purchases and returns at the cash wrap. The role includes fulfilling Save the Sale orders, in-store pick-up, and ship-from-store packaging to deliver a seamless omni-channel experience.