Brand Ambassador & Sustainable Retail Sales Associate

Reformation; San Francisco (CA); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Commuter benefits

Paid time off & holidays

Retirement planning

Fertility care support

Employee discounts

Volunteer time off

Job summary

Reformation is seeking a part-time Retail Associate in San Francisco. The role supports achieving sales goals, enhances the in-store experience, and acts as a brand ambassador with a focus on sustainability.

You will engage customers, share product stories, and help maintain inventory and store standards. Reporting to the Store Manager, you will collaborate with a global team and participate in a culture that values excellence, customer focus, and community support.

Qualifications

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with self-motivation for your work and career

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver an elevated client experience acting as a brand ambassador and share sustainability stories.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects brand and concept standards at all times.
• Share knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback to improve product/merchandising.
• Help ensure the store environment is inspiring and product is accessible.
• Reflect Reformation's core values and culture in all efforts.
• Maintain a professional, healthy, and productive work environment.

Skills

Retail experience

Fast-paced environment

Interpersonal skills

Self-motivated

Job description

Reformation is seeking a part-time Retail Associate in San Francisco. The role supports achieving sales goals, enhances the in-store experience, and acts as a brand ambassador with a focus on sustainability.

You will engage customers, share product stories, and help maintain inventory and store standards. Reporting to the Store Manager, you will collaborate with a global team and participate in a culture that values excellence, customer focus, and community support.