Brand Ambassador (Seasonal)

Carhartt; Tempe (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

Carhartt seeks a dedicated on-site Retail Associate in Tempe, AZ to deliver premier consumer experiences and promote the Carhartt story. You will uphold visual standards, merchandise effectively, and work to meet store revenue goals while representing the brand with integrity.

You will collaborate with a close-knit D2C team, participate in performance development, and ensure safe, policy-compliant operations. Flexible retail hours and occasional local travel may be required.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensuring actions align with our mission and values.
• Deliver the ultimate retail consumer experience with every interaction.
• Provide genuine consumer connections by delivering engaging, efficient, and personalized experiences, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards to ensure product is properly displayed.
• Collaborate with the team to contribute positively and bring your best to work each day.
• Support leadership with development, training, coaching, and feedback for growth.
• Uphold operational standards and safety, including company policies and procedures.
• Work as a team to help achieve store revenue goals.
• Identify sales opportunities and drive sales by exceeding consumer expectations.
• Assist with community engagement events and growing brand awareness.

Skills

Customer service

Communication

Teamwork

Organization

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Retail Location

Department: D2C

Reports To: Store Leader

Job Classification: On-site

FLSA Status: Non-Exempt

Pay Range: $18.50 - $20.40 per hour based on experience

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Representative Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Required Education

• There is no required education level for this role.

Required Skills & Experience

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

#LI-Onsite