Brand Ambassador (Seasonal)

Carhartt; Memphis (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Carhartt in Memphis is seeking a dedicated retail associate to deliver on-brand service in a fast-paced, on-site store. You will greet customers, showcase products, and help them find the right solutions.

The role emphasizes teamwork, organization, and strong communication. Previous retail experience is preferred, and you will operate POS systems and Microsoft Office as part of daily tasks. Pay ranges from $15 to $18 per hour.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Promote the Carhartt brand as an ambassador while ensuring actions align with our mission and values.
• Deliver the retail consumer experience with every interaction.
• Provide a genuine consumer connection by delivering engaging, efficient, and personalized service while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, bringing your best to work daily.
• Participate in performance and talent management processes with openness to development, coaching, and feedback for growth.
• Uphold operational standards and safety, including adherence to company policies and procedures.
• Work as a team to achieve/exceed the store's total revenue goals.
• Identify sales opportunities and drive sales by meeting consumer needs.
• Support execution of community engagement events.
• Assist Store Leaders with ideas to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Skills

Retail experience

Organization

Communication

Team collaboration

Tools

POS Systems

Microsoft Office

Job description

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Position Details

Position Location: Retail Location
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt
Pay Range: $15-$18/hr

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Representative Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Required Education

• There is no required education level for this role.

Required Skills & Experience

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements And Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.