Brand Ambassador (Seasonal)

Carhartt, Inc.; Birmingham (AL); On-site; USD 21,000 - 25,000; Full time

Job summary

Carhartt, Inc. is seeking a Retail Associate for our Birmingham, AL store, on-site in the D2C department. You will deliver the ultimate retail consumer experience, uphold brand standards, and help drive store revenue while telling the Carhartt story.

Strong organization, communication, and teamwork are essential. Prior retail experience is preferred; you will work with Visual Merchandising standards, and support leadership with daily operations and safety compliance.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Promote the brand as an ambassador and align actions with Carhartt values.
• Deliver the ultimate retail consumer experience with every interaction.
• Provide genuine connections by delivering engaging, efficient, and personalized service while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards to ensure proper product display.
• Collaborate with the team and support leadership with development and feedback.

Skills

Organization skills

Communication skills

Team collaboration

Customer service

Tools

POS Systems

Microsoft Office

Job description

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Position Details

Position Location: Retail Location

Department: D2C

Reports To: Store Leader

Job Classification: On-site

FLSA Status: Non-Exempt

Pay Range: $15-$18/hr

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Representative Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Required Education

• There is no required education level for this role.

Required Skills & Experience

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements And Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.