Brand Ambassador, Retail & Event Sales

Stronghouse Sales - Retail; Muskegon (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

Stronghouse Sales - Retail in Muskegon, MI is seeking a Retail Event Marketer to drive high-quality leads and build brand awareness through in-person engagement at events and big-box stores.

The role requires an energetic, outgoing personality, the ability to stand for extended periods, and a track record of meeting or exceeding targets. Base pay is $18–$20 per hour, with bonus opportunities based on performance.

Qualifications

• Experience in retail, events, customer service, or lead generation preferred
• Ability to engage customers effectively and qualify leads
• Willingness to work evenings and weekdays/weekends
• Smartphone required for follow-up and data entry

Responsibilities

• Engage customers to generate and qualify leads
• Initiate conversations to build interest and brand awareness
• Capture accurate customer information and set appointments
• Represent the brand at retail stores and events
• Set up and maintain booths and in-store displays
• Maintain a professional, branded presence
• Act as a brand ambassador delivering clear messaging
• Provide excellent customer experiences
• Accurately document leads and track daily performance
• Follow processes, procedures, and company compliance standards
• Effectively communicate with the Field Marketing Manager
• Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Skills

Communication

Interpersonal skills

Outgoing personality

Self-motivated

Time management

Job description

About Stronghouse

Strong on the Inside & Out. We knownothing’smore valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make surethat itnever changes.

Position Summary

The Retail Event Marketer is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box
retail locations. This role requires an energetic, outgoing individual who excels at face‑to‑face interaction and customer engagement. Responsible for exceeding lead targets and
goals administered by the Territory Field Marketing Manager.

Key Responsibilities

• Engage customers to generate and qualify leads
• Initiate conversations to build interest and brand awareness
• Capture accurate customer information and set appointments
• Represent the brand at retail stores and events
• Set up and maintain booths and in-store displays
• Maintain a professional, branded presence
• Act as a brand ambassador delivering clear messaging
• Provide excellent customer experiences
• Accurately document leads and track daily performance
• Follow processes, procedures, and company compliance standards
• Effectively Communicate with the Field Marketing Manager
• Adhere to assigned schedules, maintain punctuality, and meet all location
  coverage requirements

Job Requirements

• Experience in retail, events, customer service, or lead generation preferred
• Strong communication and interpersonal skills
• Outgoing personality and confidence engaging customers
• Self‑motivated and goal‑driven
• Ability to stand for extended periods
• Availability to work evenings and weekdays/weekends
• Smartphone required

Knowledge, Skills, and Abilities

• Sales‑oriented mindset with competitive drive
• Ability to handle objections and maintain engagement
• Strong customer interaction skills
• Attention to detail in data entry and reporting
• Ability to meet performance goals consistently

Travel Requirements

• Local travel within assigned territory
• Reliable transportation to work assigned schedules within the field market territory

Compensation

• Hourly base pay of $18–$20, based on experience, plus bonus structure
• Opportunity to increase earnings through consistent performance and exceeding
  targets