Brand Ambassador - Retail Customer Experience

Timberland; Raleigh (NC); On-site; USD 19,286 - 26,174; Part time

Benefits offered by this job

Part-time position

Job summary

Timberland is seeking a Sales Associate to be the face of the brand in-store, delivering best-in-class customer experiences for a diverse customer base. You will engage customers using knowledge of products, brand, activities, and community involvement to create memorable experiences and support daily visual and operational store maintenance.

You will join a team focused on customer engagement as a top priority, assisting in a fast-paced retail environment while upholding VF Corporation values

Qualifications

• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Ability to work with a team to exceed sales results and meet business goals.
• Ability to genuinely and comfortably engage with a diverse group of customers.
• Excellent verbal and nonverbal communication skills.
• Ability to work in a fast-paced environment.
• Ability to deliver a high level of customer service in a retail environment.

Responsibilities

• Demonstrate a customer first mindset by modeling selling behaviors with a passion for the brand, customer, and the product.
• Aware of and accountable to store and individual sales goals.
• Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
• Provide exceptional service while educating customers on our product, our Brand Purpose and community service involvement.
• Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
• Ensures product is always available to the customer and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer ready each day.
• Adhere to policies and procedures, standards and practices, and company directives.
• Comply with company safety, security, and shrink avoidance policies and programs.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Skills

Customer first mindset

Excellent communication

Team collaboration

Flexibility schedule

Diversity engagement

Job description

Timberland is seeking a Sales Associate to be the face of the brand in-store, delivering best-in-class customer experiences for a diverse customer base. You will engage customers using knowledge of products, brand, activities, and community involvement to create memorable experiences and support daily visual and operational store maintenance.

You will join a team focused on customer engagement as a top priority, assisting in a fast-paced retail environment while upholding VF Corporation values