Brand Ambassador (PT)

Carhartt; Gurnee (IL); On-site; USD 22,000 - 26,000; Full time

Job summary

Carhartt in Gurnee, IL is seeking an on-site Retail Associate to deliver the brand experience at 7055 W. Grand Ave. You will assist customers, maintain visuals, and help achieve store revenue goals through personalized service.

Strong organization and teamwork are valued, with emphasis on product knowledge and adherence to company standards. Typical retail hours apply, with limited travel.

Qualifications

• No formal education is required for this role.
• Strong organizational and communication skills are valued.
• Experience working in a retail environment and with brand storytelling is a plus.

Responsibilities

• Promote the Carhartt brand and provide an engaging consumer experience.
• Deliver exceptional customer service and build genuine connections with shoppers.
• Execute Visual Merchandising and maintain Visual Standards in-store.
• Collaborate with the team to support store revenue goals.
• Assist with community engagement and brand awareness initiatives.

Skills

Excellent organization

Exceptional team and collaboration

POS Systems and Microsoft Office

Tools

POS Systems

Microsoft Office

Job description

Gurnee, 7055 W. GRAND AVE, GURNEE, Illinois, United States of America

Job Description

Posted Thursday, August 13, 2026 at 4:00 AM

Department: D2C

Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Pay Range: $16 - $19.20

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Representative Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Required Education

• There is no required education level for this role.

Required Skills & Experience

• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.

Gurnee, 7055 W. GRAND AVE, GURNEE, Illinois, United States of America