Brand Ambassador & Personal Stylist (Part-Time)

LOFT; Columbia (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Columbia, MD is seeking a Sales Associate to serve as a brand ambassador, guiding customers with personalized styling and ensuring the store looks inviting and organized. You will collaborate with the team to deliver exceptional customer experiences and support a welcoming sales floor environment.

The role requires customer-focused experience, hospitality mindset, flexible availability (nights, weekends, holidays), and proficiency with a POS system.

Qualifications

• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Communication skills

Initiative

Tools

POS system

Job description

LOFT in Columbia, MD is seeking a Sales Associate to serve as a brand ambassador, guiding customers with personalized styling and ensuring the store looks inviting and organized. You will collaborate with the team to deliver exceptional customer experiences and support a welcoming sales floor environment.

The role requires customer-focused experience, hospitality mindset, flexible availability (nights, weekends, holidays), and proficiency with a POS system.