Brand Ambassador — Flexible Schedule & Growth

abercrombie.com; Farmington (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate

Training and development

Global team

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking Brand Representatives to deliver a warm, welcoming shopping experience and assist customers with product selection, styling, and checkout. You will maintain a clean, organized sales floor and support omni-channel order processing.

The role emphasizes consistency in attendance, reliability, and a strong customer-first mindset, with opportunities for career growth and employee benefits.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Retail environment

Attention to detail

Attendance reliability

Job description

Abercrombie & Fitch Co. (A&F Co.) is seeking Brand Representatives to deliver a warm, welcoming shopping experience and assist customers with product selection, styling, and checkout. You will maintain a clean, organized sales floor and support omni-channel order processing.

The role emphasizes consistency in attendance, reliability, and a strong customer-first mindset, with opportunities for career growth and employee benefits.