Brand Ambassador & Customer Experience Champion

Altar'd State; Burlington, Northern (MA, KY); Hybrid; USD 35,000 - 47,000; Full time

Benefits offered by this job

Competitive base pay

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Altar’d State in Burlington, MA is seeking a Brand Representative (Sales Associate) to deliver outstanding guest service, build relationships, and maintain a clean, well-organized store while meeting individual sales goals. You will contribute to a welcoming shopping environment and stand out for good in our community.

Responsibilities include learning product knowledge, processing transactions accurately, and supporting merchandising and loss prevention with a focus on guest experience and

Qualifications

• Must be at least 18 years old.
• Physically able to stand for long periods and lift up to 30 pounds regularly.
• May climb ladders and stairs depending on location.

Responsibilities

• Provide exceptional guest service and build guest loyalty.
• Engage with guests, share product knowledge, and meet or exceed sales goals.
• Maintain clean, organized, and well-merchandised selling floor.
• Operate registers accurately and process transactions efficiently.
• Adhere to loss prevention practices and protect store assets.
• Support opening/closing procedures and timely attendance.
• Assist in merchandising and window displays and stock replenishment.
• Represent the brand with appropriate dress and grooming standards.

Skills

Guest service

Relationship building

Product knowledge

Job description

Altar’d State in Burlington, MA is seeking a Brand Representative (Sales Associate) to deliver outstanding guest service, build relationships, and maintain a clean, well-organized store while meeting individual sales goals. You will contribute to a welcoming shopping environment and stand out for good in our community.

Responsibilities include learning product knowledge, processing transactions accurately, and supporting merchandising and loss prevention with a focus on guest experience and