Brand Ambassador & Communications Specialist

Novra Corp; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Novra Corp, a company focused on modern marketing support, seeks a Communications Representative to share information about the organization, support customer-facing initiatives, and maintain a professional brand experience. The role suits someone who enjoys speaking with people, presenting information, and helping create a consistent customer experience.

In this position you will represent the company professionally at events, help prepare promotional materials, and collaborate with teams to

Qualifications

• Excellent verbal communication and interpersonal skills.
• Professional, approachable, and confident demeanor.
• Strong attention to detail and ability to communicate information clearly.
• Good organizational and teamwork skills.
• Ability to adapt communication style to different audiences.
• Previous experience in customer service, public-facing roles, or promotions is a plus but not required.

Responsibilities

• Communicate information about products, services, and organizational initiatives to customers and the public.
• Represent the organization professionally during promotional activities and public-facing events.
• Help prepare informational and promotional materials for customer engagement.
• Respond to general inquiries and direct questions to the appropriate team members.
• Support activities that strengthen brand recognition and public awareness.
• Collaborate with colleagues to ensure information is accurate and consistent.
• Gather feedback from customer interactions and share useful observations with the team.
• Participate in training to improve presentation and interpersonal communication skills.

Skills

Verbal communication

Interpersonal skills

Public-facing communication

Organizational skills

Adaptable communication style

Customer service experience

Job description

Novra Corp, a company focused on modern marketing support, seeks a Communications Representative to share information about the organization, support customer-facing initiatives, and maintain a professional brand experience. The role suits someone who enjoys speaking with people, presenting information, and helping create a consistent customer experience.

In this position you will represent the company professionally at events, help prepare promotional materials, and collaborate with teams to