Brand Ambassador

Drive IT; Wilmington (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Job summary

Drive IT is seeking a Brand Ambassador to serve as the face and voice of our clients' brands in Wilmington, NC. You will increase brand awareness and drive sales by promoting products at events, working closely with sales and marketing to meet goals, and communicating brand value to customers.

The ideal candidate excels in communication, networking, and teamwork, with prior brand ambassador or sales/marketing experience and knowledge of promotional principles. Travel is required.

Qualifications

• Bachelor's degree in Marketing or related field is required.
• Strong written and verbal communication skills are essential.
• Experience in customer-facing roles and event promotion is a plus.

Responsibilities

• Learn the company's mission, vision, and goals.
• Collaborate with sales/marketing to design campaigns.
• Educate customers, retailers, and distributors about products.
• Build rapport with customers and vendors.
• Monitor feedback and relay insights to marketing.
• Track customer preferences and campaign metrics.
• Represent the company at product launches and trade shows.
• Participate in training and workshops to improve skills.
• Maintain a positive brand image at all times.

Skills

Excellent communication

Networking

Team collaboration

Sales knowledge

Social media savvy

Travel readiness

Education

Bachelor's Degree in Marketing or related field

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

We are looking to hire an enthusiastic Brand Ambassador to be the face and voice of our clients' brand. As a successful candidate, you will be involved in increasing brand awareness and sales by promoting our products through various events. You will work closely with our sales and marketing division to achieve its marketing goals and objectives, such as communicating the value of our clients to customers, tracking customer feedback, and representing the brand at launches and events.

To excel in this role, you will have excellent communication and networking skills, and an ability to work well in teams. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles.

Responsibilities

• Familiarizing yourself with the company’s mission, vision, and goals.
• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Educating customers, retailers, and distributors of our products.
• Building rapport with customers and vendors.
• Monitoring customer feedback and escalating complaints to the marketing department.
• Tracking customer preferences, metrics, and media campaigns.
• Representing the company at product launches, events, and trade shows.
• Brainstorming ideas and participating in training and workshops.
• Maintaining a positive image of the brand at all times.

Requirements

• Bachelor’s Degree in Marketing or related field.
• Prior experience in a customer service environment.
• Excellent verbal and written communication skills.
• Friendly, approachable, and outgoing personality.
• Working knowledge of social media platforms and tools.
• Adaptable with the ability to prioritize tasks.
• Ability to travel.