Brand Advocate Position in Mansfield, Texas

Cellairis

Mansfield (TX)

On-site

USD 17,000 - 25,000

Part time

14 days+

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Job summary

Cellairis in Mansfield, TX is hiring a Brand Advocate to energize walk-by traffic and convert shoppers into customers. The role emphasizes enthusiastic engagement, script-based talking points, and a strong customer service focus within the Retail/Sales department.

You will report to the Store Manager, work multiple shifts, and uphold the Cellairis dress code while representing the brand with a professional appearance and reliable transportation.

Qualifications

Excellent communication skills and energetic, approachable presence.
Ability to memorize scripts and convert walk-by customers to leads.
Strong customer service focus with a positive attitude.
Physical ability to stand long periods and lift up to 25 lbs.
Reliable transportation and valid driver’s license.

Responsibilities

Perform customer conversion sales at the walk-by entry doors using AIDA-based scripts.
Entice customers to visit the Cellairis counter and engage with offers.
Persuade customers to share broken phones for repair quotes or mailing list.
Maintain brand standards and deliver a positive customer experience.

Skills

Excellent communication

High energy

Customer service

Sales skills

Relationship building

Stand for long periods

Lift 25 Lbs

Valid Driver’s License

Job description

Mansfield, Texas - Brand Advocate

Job Title: Brand Advocate

Department: Retail/Sales

Reports to: Store Manager

Location: Mansfield, Texas

Dress Code: Cellairis Retail Dress Code

Travel: N/A

Benefits: N/A

Schedule: Multiple Shifts Available

Has tremendous energy and initiative to drive customers to the store and generate sales.
Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
Genuine Customer Service:
Has genuine concern about customers, and knows the Customer Service Guide front to back.

Core Competencies

Outgoing and approachable
Persuasive personality
Proven sales skills
Determined and Self-Motivated
Results-Oriented
Persistent in nature
Ability to turn objections into leads

Required Attitude/Personality

Drive and Urgency:
- Has tremendous energy and initiative to drive customers to the store and generate sales.
- Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
Attitude:
- Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
Genuine Customer Service:
- Has genuine concern about customers, and knows the Customer Service Guide front to back.

What Type Of Person We Want

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role.
We want someone who can turn a failure into a positive action and great successes into examples for the future.
Perfect role for someone who is athletic, highly energetic, and in excellent physical condition

Job Description

Perform customer conversion sales at the Cellairis walk by entry doors. Similar to a product sampling program: you will be enticing each walk by customer with free products so that he or she will be inclined to come to our store and ultimately commit to a purchase. You will be using AIDA model (attention, interest, desire, action) based scripts to get the walk by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote and or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis they will need to come to the Cellairs counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice and drive them to our store.

Hiring Requirements

Required Skills:
- Excellent communication skills, highly energetic, and approachable
- Ability to have genuine customer service skills and develop relationships with clients
- Cognizant of spending time with the right prospective customers
- Physical skill requirements
  - Stand for long periods of time
  - Lift 25 Lbs.
- Own reliable transportation/Valid Driver’s License
- Professional appearance

Previous Work Experience

Retail experience recommended but not required:
- 1-3 years in a retail sales environment
- Proven ability to meet and exceed sales goals
- Sampling selling experience is a plus

Disclosure Statement

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and a non-acceptable commute distance. This job description is not necessarily an exhaustive list of all requirements, or working conditions associated with this job. Although this job description is intended to be an accurate reflection of the current job, the company reserves the right to revise the job or to require different tasks be performed when circumstances warrant, including but not limited to emergencies, changes in personnel, workload, rush jobs, or technological developments. We are a smoke free work environment and strive to employ Nonsmokers. All employees share in and have the responsibility for enforcing this policy. This policy's intent is to provide a safe and healthy work environment for our employees. All Candidates are subject to a Reference Check/Background Check/Credit Check/ Drug Screen/Skills Assessment/ Personality Assessment/Language Proficiency Testing.

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