Branch Wholesale Product Specialist

The Sherwin-Williams Company; Springfield (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Paid time off (personal, parental, etc

Job summary

The Sherwin-Williams Company is seeking a Wholesale Product Specialist to assist customers in person and by phone, determine needs, present products, and process sales at multiple MA locations.

You will tint and mix products, maintain orderly files, and stay up-to-date on product features; the role requires lifting up to 70 lbs, valid driver's license, and willingness to work evenings and weekends. The position offers health benefits and a generous time-away package.

Qualifications

• Must be at least eighteen years old and legally authorized to work in the United States.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• High School diploma or GED required.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistent with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Delivery coordination

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Job description

• This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits.
• Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

The individual selected for this role will be expected to work at:
1. 90 Carando Drive, Springfield, MA 01104
2. Chicopee 705684 at 544 Memorial Drive, Chicopee, MA 01020
3. Holyoke 705661 at 2221 Northampton Street, Holyoke, MA 01040
4. Springfield 705351 at 670 Boston Road, E Springfield, MA 01119
5. West Springfield 705148 at 835 Memorial Avenue, W Springfield, MA 01089

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish
• Ability to read, write, comprehend, and communicate in Portuguese