Branch Wholesale Product Specialist

Sherwin-Williams; Brunswick (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Sherwin-Williams in Brunswick, OH is seeking a Wholesale Product Specialist to help commercial paint customers, determine needs, answer questions, and recommend solutions. This role emphasizes high-quality service and meeting store sales goals while staying current on product features.

This is a part-time position at Store #701332, located at 2872 Center Road, Brunswick, OH 44212. The role requires lifting up to 50 lbs frequently and up to 70 lbs occasionally, with evenings and weekends

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent customer service and assist customers in person and over the phone.
• Determine customer needs and present appropriate products and services.
• Build trust with wholesale customers and process sales transactions accurately.
• Follow sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves, pull products, tint and mix as needed, and maintain displays.
• Support deliveries and maintain in-stock, presentable areas.
• Stay knowledgeable about products and discuss available options.

Skills

Customer service

Sales skills

Cash handling

Inventory control

Tinting and mixing

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

POS system

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #701332, located at: 2872 Center Road, Brunswick, OH 44212.

This is a part-time position with a hiring rate of $16.00/hr.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Job Duties

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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