Branch Warehouse & Delivery Associate

KEELING COMPANY; Franklin (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision with HSA match

Short and long-term disability

Life insurance

401k with match

Paid holidays/Paid time off

Paid on-the-job training

Opportunities for advancement

Job summary

KEELING COMPANY in Franklin, TN is seeking a Branch Warehouse/Delivery Associate to support warehouse, order fulfillment, inventory, and local delivery operations. You will maintain organized storage, receive and stage materials, and help ensure timely customer orders.

The role includes acting as a secondary delivery driver during busy periods and cooperating with the Branch Team to deliver excellent service and accurate inventory control.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of warehouse, delivery, or related experience preferred.
• Must be at least 21 years of age and hold a valid driver’s license.
• Forklift certification required; CDL is not required but a plus.
• Ability to lift up to 75 pounds and operate delivery vehicles.

Responsibilities

• Receive, unload, and store incoming inventory with ERP system.
• Load and unload trucks and customer vehicles using forklift or manual handling.
• Maintain accurate inventory with cycle counts and documentation.
• Serve as secondary delivery driver to cover peak periods.
• Provide courteous customer service and support branch operations.
• Ensure proper routing, loading, and documentation for deliveries.

Skills

Forklift operation

Delivery coordination

Customer service

Education

High School Diploma or Equivalent

Tools

ERP system

GPS / navigation apps

Job description

Job Details: Job Location: Branch 16 - Franklin, TN 37064, Position Type: Full-Time, Education Level: High School or Equivalent, Travel Percentage: None, Job Shift: Day Shift, Job Category: Warehouse, At Keeling Company, we are committed to delivering quality products and exceptional service to our customers. We are seeking a Branch Warehouse/Delivery Associate to provide dedicated warehouse, order fulfillment, inventory, and delivery support by maintaining an organized and efficient warehouse, accurately receiving and staging materials, supporting inventory accuracy, and ensuring customer orders are prepared correctly and on time. This position also serves as a secondary delivery driver, providing additional delivery coverage during busy periods, employee absences, and increased customer demand. This position works closely with the Branch Team to provide exceptional customer service and support efficient day-to-day branch operations.At Keeling Company, we take pride in fostering a culture that values teamwork, respect, and exceptional customer service. As a medium-sized company, we offer the close-knit, supportive environment of a small business while providing many of the benefits and opportunities of a larger organization. Our employees enjoy making a meaningful impact while growing their careers in a dynamic and rewarding setting.

Essential Functions & Responsibilities:

• Receive, unload, process, and properly store incoming inventory using the ERP system and required documentation.
• Load and unload company trucks and customer vehicles, using a forklift or manual handling as appropriate.
• Maintain accurate inventory through proper product movement, documentation, cycle counts, physical inventory, and inventory adjustments.
• Manage consignment inventory, including required cycle counts at off-site locations.
• Identify and report damaged, misplaced, low-stock, or unusual inventory conditions.
• Maintain organized warehouse and pipe yard locations and replenish shelves and displays as needed.
• Prepare outgoing shipments and ensure no material leaves company property without proper documentation.
• Maintain a clean, safe, organized, and professional warehouse, pipe yard, and branch facility.
• Serve as a secondary delivery driver, providing local customer and branch deliveries as needed.
• Verify, properly load, secure, and protect materials prior to delivery and obtain required documentation and signatures.
• Communicate with customers and the Branch Team regarding delivery, pickup, and order needs.
• Complete required vehicle and forklift inspections and maintain company vehicles and equipment in safe, clean, and serviceable condition.
• Follow all traffic laws, DOT requirements, and Keeling Company safety, vehicle, inventory, and Truck Policies.
• Immediately report accidents, incidents, equipment issues, mechanical problems, and safety concerns to management.
• Assist customers with locating products, loading materials, and basic product or availability questions.
• Provide professional, courteous customer service and direct technical, pricing, design, or account questions to the appropriate Branch Team member.
• Support overall branch operations and assist the Branch Team as needed.
• Perform other duties as assigned by the Branch Manager, designated supervisor, or Keeling Company Leadership Team.

Keeling Company Benefits:

• Full-time Monday - Friday 8 am- 5 pm
• Medical, Dental, Vision with HSA match
• Short and long-term disability
• Life insurance
• 401k with match
• Paid holidays/Paid time off
• Paid on-the-job training
• Opportunities for advancement

Keeling Company is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.

Date Revised: 09/22/2026

Reports to: Branch Manager

Qualifications: Required Education/Certifications/Skills/Abilities:

• High school diploma or equivalent required.
• Minimum of one year of warehouse, delivery, or related experience preferred.
• Must be at least 21 years of age.
• Valid driver’s license and acceptable Motor Vehicle Record required.
• Ability to obtain and maintain required DOT Medical Certification and comply with applicable DOT requirements, including drug and alcohol testing requirements when applicable.
• Ability to safely operate company delivery vehicles, including box trucks.
• CDL is not required but is considered a plus.
• Forklift certification required; training and certification may be provided by Keeling Company.
• Ability to regularly lift, carry, push, and move materials weighing up to 75 pounds.
• Ability to safely work in warehouse, pipe yard, delivery, and customer job-site environments.
• Ability to work outdoors and in varying weather conditions, including hot and cold temperatures.
• Ability to use GPS, smartphone applications, web-based navigation, and other routing tools.
• Basic computer skills, including email and the ability to use an ERP system for inventory, order, and transaction processing.
• Strong attention to detail and commitment to inventory and order accuracy.
• Ability to follow instructions, prioritize responsibilities, and work independently or as part of a team.
• Professional and courteous communication and customer service skills.
• Prior warehouse, delivery, wholesale distribution, or customer service experience is preferred.