Branch Supervisor - Branch Location to be determined

Jovia; Village of Westbury (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation with paid训练

Engaged Managers who value your input,

Professional Development with growthop

Friendly work culture with social活动

401(k) with generous match

Tuition Reimbursement and School Loan

Gym Reimbursement and Employee Well-</

Job summary

Jovia Financial Credit Union in Westbury, NY is seeking a Branch Supervisor to lead daily operations at a branch location to be determined. You will supervise tellers/MSR staff, ensure compliance, and drive member service excellence.

We offer training, career growth, and a collaborative environment where teamwork and integrity guide client relationships and sales of deposits and loans. Join us to shape the future of community banking.

Qualifications

• Bachelor’s degree or 3+ years relevant work experience with 1 year in supervisory role.
• Professional appearance and positive attitude.
• Strong administrative and organizational skills.
• Knowledge of savings regulations (federal and state).
• Strong written and verbal communication skills.
• Proficient in MS Word, Excel and Outlook.
• Completion of training for IRAs, business accounts, and real estate loans.
• Results oriented with track record of achieving goals.
• Ability to lead, motivate and influence others.
• Notary Public license.
• Proficiency with department software; resolve issues and suggest updates.
• NMLS registration for Branch Supervisor mortgage loan originator.

Responsibilities

• Open as MSR or teller and process applications for consumer accounts, IRAs, business accounts and real estate loans including mortgages.
• Serve as a resource for coworkers with product, policy knowledge.
• Educate members on channels like ATM, online banking, mobile banking, and shared branch services.
• Apply conversational sales techniques to identify needs and cross-sell products.

Skills

Leadership

Communication skills

PC literate

Notary Public license

Education

Bachelor’s degree or 3+ years relevant work experience with 1 year in supervisory role

Tools

NMLS Registry

IRAs & real estate loans training

Job description

At Jovia, we celebrate diversity and create an inclusive space where your creativity can shine. Here, we value agile thinking and flexible workspaces, encouraging a collaborative atmosphere where trust and teamwork drive our success.

We are dedicated to developing our people and providing opportunities for growth. If you're ready to make a difference and thrive in a supportive environment, apply today and join us in shaping the future of banking!

Position:Branch Supervisor - Branch Location to be determined

Location: Westbury, NY

Job Id:544

# of Openings:1

Branch Supervisor - Branch Location to be Determined

We’re proud to be recognized as one of Long Island's Top Workplaces for 2026! This recognition reflects our commitment to creating a workplace where people feel valued, supported and empowered to grow.

We are looking for talented and motivated individuals to join our team and build a rewarding career with an organization that truly believes our people and our culture are the heart of our success.

Come grow with us and discover what makes Jovia a great place to build your career.

We areJovia Financial Credit Union. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what’s best for our members, not profits - Come see for yourself!

Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team.

We give you Benefits that Go Beyond Your Paycheck:

• Competitive compensation with paid training
• Engaged Managers who value your input, are transparent, and provide coaching for your success
• Professional Development with growth opportunities and a supportive learning environment
• A friendly, inviting work culture filled with social activities that inspire creativity and collaboration
• Retirement Benefits, featuring a 401(k) with a generous match
• Employee Activity Groups that foster a sense of belonging and teamwork
• Tuition Reimbursement and School Loan Repayment plans for Full-Time employees
• Gym Reimbursement and Employee Wellness time off to support your health and wellness
• Flexible PTO options that include vacation payout and sick time incentive payouts
• Discounts on Employee Loans to help you create financial success
• A CEO with brilliant vision and aspiration
• Provide consistent coaching, training and mentoring to all employees. Ensure a high-level member satisfaction, quality service and achievement of all goals (sales, service and quality).
• Confidently and competently articulate and communicate with staff and members.
• Open as MSR or teller as needed. Sell and process applications for consumer accounts, IRAs, business accounts and all real estate loans including mortgages
• Function as a resource for all coworkers, possessing subject matter expertise on products, services, policies and procedures.
• Proactively educate members on utilizing available access channels including ATM network, mobile and online banking, remote deposit and shared branch services.
• Utilize conversational sales training and techniques to identify needs, leverage opportunities and deepen relationships by proactively cross selling products and services.

What we need from you:

• Bachelor’s degree or minimum three years relevant work experience with one year in a managerial or supervisory capacity.
• Corporate appearance and positive professional attitude and image.
• Good administrative and organizational skills.
• Knowledge of savings regulations (federal and state).
• Strong written and verbal communication skills.
• PC literate; Microsoft Word, Excel and Outlook skills.
• Successful completion of training certification process for IRAs, business accounts, and all real estate loans, including mortgages.
• Results oriented, self- starter with consistent performance in achievement of goals (sales, service and quality).
• Ability to lead, motivate and influence others.
• Holds Notary Public license.
• Proficient in all software packages used in the department in order to resolve daily issues encountered and recommend updates to the system and the way it is used in the department.
• Each employee in a capacity of a Branch Supervisor who acts as a mortgage loan originator must/will be registered with the NMLS Registry (National Mortgage Licensing System)

Be part of a growing not-for-profit organization wherePeople are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

We provide a competitive salary that aligns with qualifications and experience. Compensation may differ based on factors including experience, skill set, and current performance (if applicable). While candidates who do not fulfill the minimum requirements may be considered, this may require aposition level, salary, or salary grade adjustment to reflect current experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)