Branch Security Officer

LVMH Group; Short Hills (NJ); On-site; USD 31,000 - 42,000; Full time

Job summary

Tiffany & Co. in Short Hills, NJ is seeking a Brand Security Officer to protect our clients, people and brand desirability while delivering the Tiffany Experience.

You will partner with the Senior Security Officer and store leadership to deter theft, run daily security operations, and ensure a safe, welcoming environment that supports sales and exceptional service.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Deter theft, report missing assets, respond to emergencies and implement Incident Management Programs procedures.
• Ensure security systems and procedures are followed by daily inspections, equipment tests, inspections, key access and report submissions.
• Open and close procedures; assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen client relationships to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and support store in achieving sales plan.

Skills

Retail security

Customer service

Brand protection

Education

High School Diploma

Job description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

The Brand Security Officer must be able to think strategically while also being hands‑on in overseeing the day‑to‑day execution of the agreed upon strategy with a focus on clients, people and brand desirability. They will be open and approachable and will work with both the central team and the local teams in a transparent, united and mutually supportive manner. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.

Key Accountabilities

Security Controls and Operations:

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Qualifications

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based

Preferred

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

The hiring range for this position ranges from $22.53 - $30.48 an hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.