Branch Sales Team Lead | Tempe, AZ

Phase2 Technology; Tempe (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/Roth

HSA

Tuition reimbursement

Professional development

Community involvement

Job summary

TTI, Inc. is seeking a Branch Sales Team Lead to supervise an Account Representative sales team focused on developing accounts in the branch. The Team Lead will organize and lead their team to ensure adequate coverage and to promote TTI's customer and market objectives.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Join a winning team in a growing global organization!

Qualifications

• Requires HS Diploma or GED; Business related bachelor's degree preferred or equivalent.
• One to two years of proven success in an Account Representative role preferred.

Responsibilities

• Supervises a group of sales individuals aligned in a team concept to support branch objectives (sales, gross profit, active customers, sales ppm and on-time delivery).
• Coaches and develops the team using clear communication and motivational techniques to instill trust.
• Ensures customers are properly qualified and opportunities documented; recommends appropriate resources based on DSAM.
• Leads quotation opportunity reviews weekly to identify best opportunities and ensure proper qualification.
• Analyzes profitability and pricing strategies based on market and customer dynamics.
• Performs accountabilities for Account Representatives across assigned customers via phone, email and fax, coordinating with Field Sales and Product Management.
• Escalates customer issues to protect relationships and company image.
• Maintains high ethical standards and strives to meet defined sales objectives.

Skills

Team leadership

Sales coaching

Account management

Pricing strategy

MS Excel

Communication

Time management

Customer service

Education

HS Diploma or GED

Business bachelor’s degree preferred

Tools

MS Excel

CRM software

Office productivity tools

Job description

The Branch Sales Team Lead is responsible for the day to day supervision of an Account Representative sales team dedicated to the development of accounts in a branch. The Team Lead will organize and lead their team in a way to ensure that all accounts have adequate coverage and to promote TTI's customer and market objectives. The Team Lead will champion for his/her team sound business and quality principles that support TTI's reputation and mission statement. This individual is responsible for providing direct guidance and support based upon his/her own sales experiences to ensure growth in key areas such as sales, gross profit, and active numbers of customers within a defined account portfolio. Reports directly to the Sales Manager and/or General Manager.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Branch Sales Team Lead:

• Supervises a group of sales individuals, who are aligned in a team concept, to support the objectives of the branch. (sales, gross profit, active customers, sales ppm and on-time delivery)
• Coaches and develops the team by utilizing clear and consistent communication while utilizing appropriate motivational techniques that instills trust. Identifies individual areas for development while acknowledging those who exceed expectations.
• Ensures that customers have been properly qualified by team members and that appropriate documentation has been captured that accurately defines the opportunity associated with each account. In turn, makes recommendations to Sales Manager as to what TTI resource is appropriate to be assigned based upon defined DSAM.
• Initiates communication and collaborates with the Account Representatives and/or the Sales Manager on significant quotation opportunities in an effort to improve chances for winning business. Proactively escalates any customer issues that could negatively affect TTI's business, relationship, or image with the customer.
• Analyzes assigned area of responsibility giving focus and direction to the team on profitability and pricing strategies based upon competitive, market, and customer dynamics. Encourages individuals to make sound pricing decisions based upon the unique set of circumstances and known facts.
• Organizes and performs, on a weekly basis, quotation opportunity reviews with team members to identify best opportunities and ensure that appropriate priority is assigned. Helps ensure that opportunities have been properly qualified.
• Reviews and documents quality records for team members in both on-time percentage and sales errors.
• Perform Account Representative accountabilities for specific customer account base. These responsibilities include - selling company products and services via telephone, internet, e-mail and fax. Working in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.
• Performs other related duties as assigned.

Education and Experience Requirements:

• Requires a HS Diploma or GED; Business related bachelor's degree preferred or an equivalent combination of education and experience.
• One to two years of demonstrated successful performance in an Account Representative role preferred.

What we look for:

• Demonstrates and promotes TTI culture to instill company loyalty and continuity.
• Strong analytical and problem solving skills which requires creative thinking.
• Documented success building accounts organically.
• Past sales performance demonstrating ability to sell full TTI line card.
• Intermediate Microsoft Office skills, with an emphasis on Excel.
• High energy, strong work ethic, and positive attitude dedicated to achieving branch objectives.
• Organized with good time management skills including multi-tasking and ability to reprioritize at a moments notice.
• Good working relationship with Product Marketing teams.
• Makes intelligent pricing decisions based upon situational analysis.
• Strong product, system, and operational knowledge.
• Strong prospecting, probing, and qualification skills to maximize ROI.
• Interacts effectively with department managers, individuals and groups inside and outside the organization.
• Arrives on time to work scheduled hours and supports local time zone of assigned geography.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.