Branch Sales Manager

TruGreen Limited Partnership; Brunswick (OH); On-site; USD 52,000 - 87,000; Full time

Job summary

TruGreen Limited Partnership in Brunswick, Ohio seeks an Experienced Branch Sales Manager to lead a high-performance sales team, plan local growth, and maximize branch profitability. You will develop sales plans, execute marketing programs, generate leads, train staff, and monitor performance to meet budgets, while ensuring top-notch customer satisfaction.

Travel within the market is required; the role demands strong leadership, CRM proficiency, and effective communication to sustain TruGreen's

Qualifications

• Bachelor's degree or 2-3 years related experience in lawn/horticulture agronomic field or equivalent.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level.
• Marketing Program Execution: Collaborate on marketing programs to drive growth.
• Lead Generation: Compile lists of potential customers and support closing sales.
• Customer Satisfaction: Address complaints and manage cancellation requests.
• Training and Development: Organize ongoing training for sales personnel.
• Workflow Management: Create schedules and monitor sales performance.
• Performance Standards: Implement metrics and corrective strategies.
• Staffing and HR Management: Lead recruiting and staffing of 10+ reps.

Skills

Leadership

Team management

Sales analytics

CRM tools

Communication

Travel within market

Reporting

Microsoft Office

Education

Bachelor's degree or 2-3 years related experience

Tools

CRM tools

Microsoft Office

Job description

1002902988 Nationwide, Brunswick, Ohio 44212

Job Description

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold their TruGreen Commitment. This position involves devising strategic plans to expand our customer base within the local marketing area.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.

• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.

• Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.

• Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.

• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.

• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.

• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.

• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.

• Proven experience in sales.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Strategic thinking and problem-solving skills.

• Proficiency in using sales analytics and CRM tools.

• Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services

• Strong understanding of customer and market dynamics and requirements

• Proven leadership and ability to drive sales teams

• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume

• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public

• Ability to define customer problems, collect data, establish facts, and draw valid conclusions

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.

• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit, stand, and walk

• Use hands and arms to handle, feel, or reach

• Speak and hear

• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 lbs.

• Stoop, kneel, crouch, or crawl

Noise level:

• Low to moderate

Adverse Conditions:

• Minimal

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

$52,234.00 - $87,056.00

In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.