Branch Relationship Banker-Orem

Zions Bancorporation; Orem (UT); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life & Disability Insurance

Health Savings (HSA) & Flexible FSAs

Paid Training & PTO with holidays

401(k) with company match & Profit-Shu

Mental health benefits & coaching

Tuition Reimbursement

Employee banking product perks

Job summary

Zions Bank, a trusted Utah-based financial institution, is seeking a customer-focused banking professional to deliver full-service sales and service in branch settings. You will engage clients, open accounts, and refer banking products to meet customer needs.

With a foundation in sales and strong interpersonal skills, you will help grow the customer base, support daily banking operations, and contribute to a positive community banking experience across our Utah branches.

Qualifications

• 1+ years in sales, teller, or loan-related roles preferred.
• Proven customer service and communication skills.
• Strong ability to build relationships and identify customer needs.

Responsibilities

• Perform full-service banking services focused on sales and customer satisfaction.
• Open new accounts and consumer loans; refer products as appropriate.
• Resolve client concerns through direct action or escalation to the right department.

Skills

Sales Experience

Customer Service

Communication Skills

Cross-Selling

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Join a company where your efforts will make a difference to our community. We need your talents and abilities help our clients feel welcome. We seek to find the best candidates whose enthusiasm for client engagement and the banking industry position themselves for growth and exposure to retail leadership. Bring your needs-based sales experience to strengthen our clients’ relationship with us and we’ll provide you a chance to shine. Gain valuable, hands‑on experience in our branches to launch your career in our organization while making friendships along the way.

This role will:

• Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.

• Open new accounts, consumer loans, and refer other banking products as applicable.

• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resources.

• Make appropriate referrals for other bank products and services, including commercial lending products.

• Potentially perform cash transactions, open or update accounts, originate and close consumer or small business loans.

• Establish, expand, and maintain a strong customer relationship by providing extensive and personalized service focused on the specific needs of each banking customer.

• May assist on the Teller line as business need dictates

• Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent and 1+ years experience in sales, teller, new accounts or loan processing or other directly related experience.

• An equivalent combination of education and experience may meet qualifications.

• Previous experience in a financial sales representative oriented role preferred.

• Working knowledge of mathematical calculations and standard banking products, services and transactions.

• Solid knowledge of all retail products and services.

• Basic knowledge of consumer lending applications.

• Proven customer service, interpersonal and communication skills, both verbal and written.

• Effective selling, cross-selling and referral skills.

• Solid mathematical, problem-solving and negotiation skills.

• Solid interpersonal & relationship building skills. Strong attention to detail and time management.

• Proficient in basic computer skills.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 12 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products

Req ID: 071978

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.