Branch Readiness & Coaching Specialist

First Interstate Bank; Sioux Falls (SD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

401(k) retirement plan with 6% match

Student debt employer repayment

Job summary

First Interstate Bank seeks a Community Market Specialist to partner with branch and market leaders, supporting onboarding, coaching, and training reinforcement across multiple branches. The role focuses on improving processes, reducing operational risk, and strengthening client experience while identifying trends and promoting enterprise initiatives.

You will collaborate with Community Banking leaders to assess readiness, address skill gaps, and align on performance priorities that support

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree in Business, Finance, or a related field preferred.
• 4–6 years banking or related experience and/or equivalent combination of education and experience required.

Responsibilities

• Lead onboarding, role transitions, and early development support across markets according to training programs and milestones.
• Partner with Banking leaders to assess talent readiness and support market goals related to client experience and growth.
• Conduct branch visits to coach and reinforce standards, service quality, and risk controls.

Skills

Banking regulations and risk mgmt

Documentation requirements

Internal controls

Audit readiness

Compliance expectations

Education

High School Diploma or GED

Bachelor’s Degree in Business/Finance or related field

Tools

Microsoft Office

10-key proficiency

Job description

First Interstate Bank seeks a Community Market Specialist to partner with branch and market leaders, supporting onboarding, coaching, and training reinforcement across multiple branches. The role focuses on improving processes, reducing operational risk, and strengthening client experience while identifying trends and promoting enterprise initiatives.

You will collaborate with Community Banking leaders to assess readiness, address skill gaps, and align on performance priorities that support