Branch Operations Supervisor

Lowe's Pro Supply; San Leandro (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading supply company located in San Leandro, CA is seeking a Branch Operations Supervisor to manage a team responsible for product handling. The role includes supervising tasks, ensuring safety, and providing training and feedback. Candidates should have a Bachelor's degree in a relevant field and experience in supervising teams. Benefits include medical and vision insurance, and a 401(k) plan. This is a full-time position requiring intermediate supervisory skills.

Qualifications

• Bachelor's degree or equivalent experience in distribution center operations.
• Minimum 6 months supervisor experience.
• Experience training and developing associates.

Responsibilities

• Supervise and train a high performing team.
• Monitor inventory flow and team assignments.
• Conduct regular safety observations and discussions.
• Assist associates with HR-related issues.

Skills

Team supervision

Safety compliance

Communication

Basic math skills

Basic computer skills

Education

Bachelor’s degree in Supply Chain Management or related field

Tools

Microsoft Office

Job description

Branch Operations Supervisor

ROLE IS LOCATED AT LOWE'S PRO SUPPLY IN SAN LEANDRO, CA - ONSITE

The Branch Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The Operations Supervisor is a key member of the leadership team, coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of safety among associates. This role monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks. The individual in this role must respond quickly to changing workflow conditions and contribute positively to the facility’s key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates.

Essential Functions

• Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
• Identifies and resolves equipment issues
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
• Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
• Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
• Conducts team huddle, including safety topics, upcoming events and demand for the day
• Works with associates to build a work environment of engagement and inclusion
• Makes recommendations in the candidate selection process for nonexempt roles
• Helps associates on the team transition through change
• Leads the onboarding and training process for associates
• Communicates and builds partnerships with cross functional teams
• Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
• Regularly walks the branch, observing associates working safely and meeting production guidelines
• Responsible for executing opening and closing procedures
• Validates associates are working safe and free of clutter
• Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

Requirements

• Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
• Experience supporting or participating in the process of training, mentoring, and developing associates
• Basic math and reading comprehension skills
• Basic computer skills, including working knowledge of Microsoft Office
• Proven record of complying with safety requirements

Preferences

• Experience building a culture of safety among subordinates and peers
• Experience working with and communicating to next level leadership
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills, if applicable to the facility

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Distribution
• Industries: Wholesale, Wholesale Building Materials, and Retail

Benefits

• Medical insurance
• Vision insurance
• 401(k)