Branch Operations Specialist-Franklin, TN

Raymond James Financial, Inc.; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Raymond James Financial, Inc. invites applications for an entry-level operations support role in Franklin, TN. You will handle mail, calls, and client inquiries while wiring funds and processing securities transactions under supervision.

The position emphasizes accurate recordkeeping, opening client accounts, onboarding new clients, and cross-training in other operations tasks. A High School Diploma and reliable office skills are required.

Qualifications

• High School Diploma or equivalent and 1+ year securities industry or related work experience preferred.
• Strong administrative and clerical skills with attention to detail and accuracy.
• Ability to process money movements, securities transactions and maintain proper records.

Responsibilities

• Receives and directs visitors and telephone calls; maintains records of inquiries.
• Processes money movement of funds, disbursements and check delivery.
• Transmits and receives messages with home office and processes transactions.
• Assists with opening client accounts and supports client onboarding.
• Maintains, updates, and organizes files; inventories office supplies.
• Performs other duties as assigned and supports branch management.

Skills

Attention to detail

Communication skills

Multi-tasking

Customer service

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Description SummaryUnder general supervision, uses general knowledge and skills obtained through training and experience to process money movement of client funds. General instructions and procedures are provided to perform routine standardized tasks. Resolves routine questions and problems and refers more complex issues to a higher level.Job DescriptionResponsibilities: Receives and directs visitors and telephone calls; maintains record of inquiries, as required. Sorts, screens and distributes incoming and outgoing mail. Processes money movement of funds, disbursements and check delivery. Transmits and receives messages with home office. Processes securities transactions, including transmitting orders, cancellation and correction of orders and, ensuring delivery to home office according to proper mailing procedures with confirmation of receipt. Maintains documentation to cashiering according to compliance requirements. Assists branch managements with audit preparation. Assists with opening client accounts by properly completing and submitting required forms. Supports client onboarding. Monitors document status through importing, scanning and submission of documents. Provides general administrative support to branch management. Maintains, processes and updates files, records and other documents. Maintains inventory, stocks and distributes office supplies. Cross-trains and assists with other operational functions as required. Performs other duties and responsibilities as assigned. Education/Previous Experience High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources. Licenses/Certifications NoneEducationHigh School (HS) (Required)Work ExperienceGeneral Experience - 7 to 12 monthsCertificationsTravelLess than 25%WorkstyleResidentThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels to:• Grow professionally and inspire others to do the same• Work with and through others to achieve desired outcomes• Make prompt, pragmatic choices and act with the client in mind• Take ownership and hold themselves and others accountable for delivering results that matter• Contribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.#LI-DG1