Branch Operations Manager Woburn MA

Worldpac; Woburn (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager to lead and coordinate branch activities. This role involves hiring and training team members, managing operational budgets, and ensuring safety protocols are followed. The ideal candidate will possess strong leadership and organizational skills, with a focus on customer service. Join a dynamic team where your contributions will enhance branch operations and foster a culture of excellence. If you are a motivated self-starter with a passion for team development, this opportunity is perfect for you.

Qualifications

• 4+ years of leadership experience in a warehouse-related field.
• 1+ year of cash handling experience required.
• Ability to lift up to 50 pounds regularly.

Responsibilities

• Interview, hire, and train new team members.
• Prepare and submit annual operational budgets.
• Coordinate with customers and management for service improvement.

Skills

Leadership Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Microsoft Office Proficiency

Problem-Solving Skills

Detail-Oriented

Time Management Skills

Basic Math Skills

Ability to Lift 50 Pounds

Education

High School Diploma or GED

Associate's Degree (Preferred)

Tools

Microsoft Office (Outlook, PowerPoint, Word, Excel)

Job description

Overview

The Branch Operations Manager is responsible for the overall direction, coordination, and evaluation of the Branch, including managing assets.

Responsibilities

• Interview, hire, and train new team members; conduct performance appraisals, team member counseling, disciplinary actions, address complaints, and resolve problems when possible.
• Communicate regularly with the Regional Operations Manager and Human Resources as needed.
• Instill and maintain a customer service-oriented philosophy in all conduct among team members.
• Prepare and submit annual operational budgets for approval and develop plans for efficient resource use.
• Participate in planning personnel safety, ensure safety procedures are followed, and make safety-related recommendations.
• Coordinate with customers and the Branch management team to evaluate, promote, and provide improved and expanded services.
• Use a vehicle to deliver orders or pick up returned merchandise safely and courteously.
• Perform other duties as assigned.

Essential Job Skills

• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills; effective working with others.
• Ability to read and write detailed instructions, correspondence, and memos.
• Fluent in English reading, writing, and speaking.
• Proficient in basic math skills.
• Ability to lift up to 50 pounds.
• Detail-oriented with strong prioritization skills.
• Supervisory and time management skills.
• Proficiency in Microsoft Office.
• Ability to solve practical problems and handle various variables.

Qualifications

• At least 4 years of leadership experience in a warehouse-related field.
• At least 1 year of cash handling experience.
• Comfortable with Microsoft Office applications.
• High school diploma or GED equivalent.
• Eligible to work in the United States.
• Availability to open and close the warehouse Monday through Friday, and Saturdays as needed.
• Meet all state-specific driver’s license requirements.

Preferred Candidates

• Proficient with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Highly organized with effective prioritization.
• Understanding of staffing requirements and multiple department functions.
• Excellent multitasking abilities.
• Willingness to develop personal skills continually.
• Self-starter and motivated.
• Ability to challenge upwards respectfully.
• Willing to learn new skills and knowledge about branch operations.
• Bilingual skills preferred.
• Associate’s degree preferred.
• Understanding of P&L.

Education

High school diploma or GED; Associate’s degree preferred.

Certificates and Licenses

• Willing to obtain powered equipment certification.
• Valid driver’s license with acceptable MVR, meeting all state-specific requirements.

Physical Demands

Regularly required to stand, walk, use hands, reach, talk, and listen. Frequently required to stoop, kneel, crouch, and occasionally sit, climb, or balance. Capable of lifting up to 50 pounds regularly and up to 100 pounds occasionally. Specific vision abilities include close, distance, and focus adjustment.

Work Environment

Exposure to moving mechanical parts, high places, fumes, airborne particles, and chemicals. Noise level is generally high. Reasonable accommodations available for disabilities.

Pay Range

USD $65,000.00 - USD $75,000.00 per year.

Location Type

On-Site