Branch Operations Manager North Haven CT

Worldpac; North Haven (CT); On-site; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager to lead and coordinate branch operations. This role involves overseeing team performance, managing budgets, and ensuring safety compliance. The ideal candidate will possess strong leadership and organizational skills, with a focus on customer service and team development. You will be responsible for hiring and training staff, conducting performance evaluations, and collaborating with management to enhance services. This is a fantastic opportunity for a motivated individual looking to make a significant impact in a dynamic work environment.

Qualifications

• 4+ years of leadership experience in a warehouse-related field.
• Fluency in English and valid driver's license required.

Responsibilities

• Conduct interviews, hire, and train new team members.
• Prepare and submit the annual operational budget.

Skills

Leadership Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Clerical Skills

Basic Math Skills

Attention to Detail

Supervisory Skills

Time Management Skills

Education

High School Diploma or GED

Associate Degree

Tools

Microsoft Office

Job description

Overview

The Branch Operations Manager is responsible for the overall direction, coordination, and evaluation of the Branch, including asset management.

Responsibilities

Conduct interviews, hire, and train new team members; perform performance appraisals, team member counseling, and disciplinary actions; address complaints and resolve problems when possible. Communicate regularly with the Regional Operations Manager and Human Resources as needed. Promote a customer service-oriented philosophy among team members. Prepare and submit the annual operational budget and develop resource utilization plans. Plan for personnel safety, ensure safety procedures are followed, and recommend safety improvements. Collaborate with customers and the Branch management team to evaluate and expand services. Use vehicles for deliveries and merchandise pickup in a safe and courteous manner. Perform other duties as assigned.

Essential Job Skills

• Ability to perform clerical and physical tasks
• Strong leadership and organizational skills
• Excellent interpersonal and communication skills
• Proficiency in reading and writing detailed instructions, correspondence, and memos in English
• Basic math skills
• Ability to lift up to 50 pounds
• Attention to detail and prioritization skills
• Supervisory and time management skills
• Proficiency in Microsoft Office
• Problem-solving skills

Qualifications

Minimum of 4 years of leadership experience in a warehouse-related field; 1 year of cash handling experience; high school diploma or GED; fluency in English; eligibility to work in the United States; availability to work Monday through Saturday; valid driver’s license meeting state requirements; willingness to obtain powered equipment certification.

Preferred candidates will be highly organized, understand staffing and department functions, demonstrate multitasking ability, and be willing to develop skills. Bilingual skills and an associate degree are a plus. Understanding of P&L is preferred.

Education

High school diploma or GED required; associate degree preferred.

Certificates, Licenses

Willing to obtain powered equipment certification; valid driver’s license with acceptable MVR.

Physical Demands

Regularly required to stand, walk, use hands, reach, talk, and listen; frequently stoop, kneel, crouch; occasionally sit, climb, balance. Must lift up to 50 pounds regularly and 100 pounds occasionally. Vision abilities include close, distance, and focus adjustment.

Work Environment

Exposure to moving mechanical parts, high places, fumes, airborne particles, chemicals; high noise levels. Reasonable accommodations available.

Pay Range

USD $65,000.00 - USD $75,000.00 per year

Location Type

On-Site